All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by ShopandBuy . All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

ShopandBuy may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in South african Rands and all charges will be processed in South african Rands.

All prices listed on this website are subject to confirmation. ShopandBuy will notify you by email if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order.

ShopandBuy reserves the right to limit the quantities of certain items which you, your family or any group can purchase. ShopandBuy will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, ShopandBuy will not be responsible for any delays in delivery which are beyond its control. If goods are not available or there is a delay in delivery ShopandBuy will notify its customers within 5 business days.

Goods will be shipped via courier. Once Payment has been received and processed, goods will be shipped, please allow 2 - 7 business days

Export Restrictions
ShopandBuy will deliver to addresses within South Africa only. Goods will not be shipped internationally.

Privacy
ShopandBuy is committed to complying with South African legislation governing privacy of personal information by businesses. ShopandBuy is committed to the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.

Any personal information you provide will only be used for the purpose for which you have provided it and will not be added to any third party mailing lists.

Security
Credit card payments are secured using 128-bit SSL encryption. This ensures all credit card details you send to us via the internet will be encrypted. If any other user intercepts the communication, they will only be able to view the encrypted form. This makes it impossible to be intercepted by an unauthorised party as long as your browser supports the use of encrypted data transmissions.

Fraud Prevention
In order to protect you and ShopandBuy from fraudulent transactions, ShopandBuy may provide your transaction-related information to a reputable third party organization to perform address verification. This address verification is intended to ensure that the "bill to" address that you provide matches your credit card address. ShopandBuy also reserves the right, at its discretion, not to ship items ordered or purchased on this website to certain addresses.

Refunds
ShopandBuy will not process refunds for incorrect purchase or change of mind. All Refund requests need to be made in writing to orders@ShopandBuy.co.za within 7 days of purchase.

In the event that ShopandBuy chooses not to ship an item, you will be notified by email and any amount charged to your credit card will be refunded.

Warranty and Return Policies

• No faulty or loose components or systems will be accepted without a detailed fault report.  The fault report must indicate the nature of the fault and what was done to ascertain the cause.  In the case of non- ShopandBuy systems, the cost of removal of any loose component will be applicable to a minimum charge as per current rate. 
• Software problems arising through the use of third party software or virus infection(s) will be applicable to a minimum labour charge as per current rate. 
• Hardware problems arising through negligence, tampering, lightning and virus infection(s) will be applicable to a minimum charge.  The customer is responsible for all manufacturer software updates on their hardware. 
• ShopandBuy is not liable for any loss of data.  This is especially true of any hard drive which is shipped with a stock or batch fault, the failure of this drive having not been immediately apparent.  ShopandBuy does not have the means to assess premature drive failure. 
• ShopandBuy shall not be held liable for the damage to any CD-ROM media, which has been used in a data retrieval mechanism, which includes Compact Disk Reading or Writing devices. 
• Physically damaged or marked items, including packaging or the lack thereof, will not be treated as a normal out of box failure or accepted for credit.  Miscellaneous failure e.g. Components or peripherals where there is insufficient reason for an immediate swap will be held overnight or sent to the service agents for escalation. 
• LCD Monitors carry their individual manufacturer specification regarding dead pixels and panel problems.  As a general rule technical staff must assess the monitor and packaging first and then apply for a warranty claim through the manufacturer before agreeing to an exchange.  Printers will not necessarily be swapped if the failure is within 7 days (or 30 days depending on the manufacturer) of customer invoice.  In some instances the manufacturer or supplier requires that it be sent to their service agent for escalation. 
• Examples:  HP requires all DOAs/OBFs to be returned to their authorized service centre for an Out of Box failure Policy and will be shipped to the supplier for assessment. 
• Most manufacturers have a three month limited warranty on cartridges. Cartridges must be returned with an invoice and print samples where applicable.  Failure to do this will result in delays of up to 2 weeks. Epson and Canon cartridges must be returned along with the printer for escalation. 
• Uninterruptible power supplies are designed for a computer load only at South Africa (Eskom) supply voltages.  Do not attempt to use on any generator be it land-based, aircraft or maritime without consulting an electrical engineer. 
• ShopandBuy is not liable for the damage to third party or out of warranty components i.e. motherboards, memory, storage devices, etc in the event of power supply failure. 
• The warranty policy of power supplies are subject to the following conditions: The PSU must be kept in a dirt free environment.  PSU’s will only be repaired if the failure has been strictly electronic in nature or if a faulty bearing or sleeve has impeded the rotation of the fan.  Any PSU brought in where the fans rotation has stopped due to dust or dirt will not be repaired under warranty.  PSU’s brought in where one or both the main reservoir capacitors are blistered/swollen normally indicates a higher than normal mains input voltage and will not be repaired under warranty.  Power supplies are not treated as warranty items if the device has been exposed to mains surges. 

• Payment must be made in full. 
• The payment must quote the reference number and surname in the reference section of the deposit slip or on the EFT. 

Shipping Policy
•We only ship within South africa
•Delivery is via third party courier
•It is our company policy that we do not ship to Post Office box.
•All deliveries are sent with registered couriers and must be signed for at time of delivery. Certain products deliveries are shipped by registered South African Post.
•Shipping address cannot be changed once order(s) has been shipped.
•As the registered couriers are third-party courier companies, we are unable to control their delivery time. The courier is also unable to ring you prior or during delivery.
•If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery.
•If you are not home at the time of delivery additional delivery charges may apply.
•Order cannot be cancelled once order has been shipped.
•Shipping time may vary depending on your location, please allow 2 – 7 working days or more for delivery.